This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Forgot my passcode for Firefox

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

wlaguy687
wlaguy687
more options

I forgot my passcode. How do I reset??

I forgot my passcode. How do I reset??

All Replies (1)

FredMcD
FredMcD
more options

Are you talking about sync, or something else?

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address