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Can't search via google or bing on firefox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Hector1
Hector1
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"The owner of www.google.com has configured their web site improperly. To protect your information from being stolen, Firefox has not connected to this web site." I get the same message with bing. I'm asking this on Chrome which works fine with google. Also IE. I can go direct to a website on firefox, it just doesn't like a search. Google is surely safe....so what's going on? Thanks

"The owner of www.google.com has configured their web site improperly. To protect your information from being stolen, Firefox has not connected to this web site." I get the same message with bing. I'm asking this on Chrome which works fine with google. Also IE. I can go direct to a website on firefox, it just doesn't like a search. Google is surely safe....so what's going on? Thanks

Chosen solution

FredMcD - thanks for all the links. I cleared cache, read some of the links and was too nervous to try them... clearing cache didn't help. So I checked Firefox version, that was up to date. Then just rebooted, updated security software (Bullguard), and now Firefox is fine. I also couldn't access youtube before, but that's OK now. So, fingers crossed, whatever caused the glitch is now sorted!

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All Replies (3)

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites


  • MOZILLA_PKIX_ERROR_MITM_DETECTED
  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

Hector1
Hector1 Question owner
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Chosen Solution

FredMcD - thanks for all the links. I cleared cache, read some of the links and was too nervous to try them... clearing cache didn't help. So I checked Firefox version, that was up to date. Then just rebooted, updated security software (Bullguard), and now Firefox is fine. I also couldn't access youtube before, but that's OK now. So, fingers crossed, whatever caused the glitch is now sorted!

FredMcD
FredMcD
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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.