This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I enter an ip address instead of a url firefox inserts a www infront of the ip addresses which makes the address invalid. How can I stop it putting the www

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hello I want to browse to a site by ip address but when I enter the ip address and press enter it puts a www infront of the ip address and invalidates the address. How can I stop it doing that?

Hello I want to browse to a site by ip address but when I enter the ip address and press enter it puts a www infront of the ip address and invalidates the address. How can I stop it doing that?

All Replies (4)

more options

example of the problem page? So others can see what your seeing when they try it as well.

Modified by WestEnd

more options

When l enter url lcbas.org, which is a redirect to lowercolumbiabasinaudubon.org, Firefox responds with this url:

https://www.www.lowercolumbiabasinaudubon.org/,

and this:

Unable to connect

Firefox can’t establish a connection to the server at www.www.lowercolumbiabasinaudubon.org.


In reality no www is needed at all if Firefox just doesn't any extra www. This url works: lowercolumbiabasinaudubon.org/, and Firefox responds with this url: https://www.lowercolumbiabasinaudubon.org/, again adding the www.

There must be some way to fix this. Our members cannot use Firefox to access our website so I must direct them to Chrome which doesn't seem to have this problem, at least not on my iMac.

more options

Hi ecofox, in my Firefox for Windows, requesting

http://lcbas.org/

returns a redirect to

https://LOWERCOLUMBIABASINAUDUBON.ORG

Possibly this is related to never having visited the site before, so no redirects were previously cached. Could you test in a private window to see whether bypassing the cache makes any difference on yours?

(For what it's worth, I also disable scripts from facebook.net, which are used in your page.)

more options

Works for me with this URL. It is not Firefox doing this in this case, but the server sends a location header in the HTTP response headers.

If you get two "www.www" prefixes then something else is wrong and you may have an extension interfering.