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Firefox crashes when I access Flash

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

getjeffrey
getjeffrey
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When I try to watch TV on my computer at https://watch.spectrum.net/livetv Spectrum presents a puzzle piece icon that asks me to turn on Flash. The moment I do, Firefox hangs up and nothing about it works (can't click on anything). I have to go to Task Manager to close it down. I have tried resetting Firefox to no avail.

When I try to watch TV on my computer at https://watch.spectrum.net/livetv Spectrum presents a puzzle piece icon that asks me to turn on Flash. The moment I do, Firefox hangs up and nothing about it works (can't click on anything). I have to go to Task Manager to close it down. I have tried resetting Firefox to no avail.

Chosen solution

We can't access the site without an account.

Note: Windows 8 and Windows 10 have built-in flash players. Are you sure its a flash player? Many websites now use HTML players.

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

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FredMcD
FredMcD
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Chosen Solution

We can't access the site without an account.

Note: Windows 8 and Windows 10 have built-in flash players. Are you sure its a flash player? Many websites now use HTML players.

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin