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why still crashing?

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by Paul

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I tried as you suggested by clearing the cache but it still crashes. Please advise

I tried as you suggested by clearing the cache but it still crashes. Please advise

All Replies (3)

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Enter about:crashes in the url bar and provide here last 5 crash ids (those beginning with bp-)

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Doesn't help my immediate problem. I understand though you have to establish a pattern to see where the problem is coming from. Thanks for your timely response

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Hi

Even if you have one crash ID listed, it could help us to find a solution for you.