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download error on Mac ios

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by sgoodale00

sgoodale00
sgoodale00
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Trying to download Firefox on a brand new Mac with Mojave 10.14.5 and I keep getting error message "Firefox 68.0.2.dmg is damaged and can't be opened. You should move it to the Trash." I've tried a few fixes suggested for the same message on other sites, but nothing is working.

Trying to download Firefox on a brand new Mac with Mojave 10.14.5 and I keep getting error message "Firefox 68.0.2.dmg is damaged and can't be opened. You should move it to the Trash." I've tried a few fixes suggested for the same message on other sites, but nothing is working.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can find the full version of the current Firefox release (68.0.2) in all languages and all operating systems here:

Make sure Firefox gets installed properly.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

sgoodale00
sgoodale00 Question owner
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That's what I have been doing and it only drops the file into the Applications folder, it doesn't actually open up the application.