This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox thinks i have a master password and i dont think i do

more options

I dont remember setting one, and when i try to follow the directions to reset it, i get a page not found message.

I dont remember setting one, and when i try to follow the directions to reset it, i get a page not found message.

All Replies (1)

more options

The help article for Android has a rather drastic approach for this. I'm not sure whether it will cause you to lose other data (I don't save logins on Android): Using Master Password on Firefox for Android.