Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not displaying quoted-printable correctly

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Benny

Benny
Benny
more options

Sometimes I receive a message that is encoded as:

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

This is not displayed properly. If I use Gmail in Firefox, it is displayed correctly. If I download the message part, it displays properly in Firefox. To me, this implies a problem in the decoding engine of Thunderbird.

FWIW, I have tried running in safe mode but I get the same results.

I am running on Thunderbird 52.9.1 because I am using add-ons that have not yet been upgraded.

BTW, I did Google for this error and found some closed tickets from 9 - 10 years ago that sound similar.

Sometimes I receive a message that is encoded as: Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable This is not displayed properly. If I use Gmail in Firefox, it is displayed correctly. If I download the message part, it displays properly in Firefox. To me, this implies a problem in the decoding engine of Thunderbird. FWIW, I have tried running in safe mode but I get the same results. I am running on Thunderbird 52.9.1 because I am using add-ons that have not yet been upgraded. BTW, I did Google for this error and found some closed tickets from 9 - 10 years ago that sound similar.

All Replies (2)

Max
Max
more options

Might be a more sophisticated encoded syntax That your engine coder might not be using or has the know how to decide the full detàils of the source

Benny
Benny Question owner
more options

Hi, Max.

I don't think so. It looks like a pretty straight forward encoding. I don't know if it's appropriate but, if so, I can upload a copy of the message.