This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to download or send messages

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by sfhowes

Amakesh
Amakesh
more options

I added 2 email accounts to Thunderbird a few months ago and it all worked but now i'm unable to download or send messages. It downloaded the messages last time in August. Now it does not work. If i try to download messages - no errors, just downloading nothing but if i try to send a message then it gives me SMTP timeout error. Tried to add new account but recieve "Unable to login at server" error for all accounts i try to add. Created a new profile, and turned off firewall but problem persists.

I added 2 email accounts to Thunderbird a few months ago and it all worked but now i'm unable to download or send messages. It downloaded the messages last time in August. Now it does not work. If i try to download messages - no errors, just downloading nothing but if i try to send a message then it gives me SMTP timeout error. Tried to add new account but recieve "Unable to login at server" error for all accounts i try to add. Created a new profile, and turned off firewall but problem persists.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Can you run Windows in safe mode and then see if TB performance changes?

https://support.microsoft.com/en-ca/help/12376/windows-10-start-your-pc-in-safe-mode