This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashing on older PC

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

more options

System Compaq SR1500XX with AMD Sempror chip set. Original had WinXP 32 bit Operating System currently installed, Linux Mint 19 which comes with FF 70.0 Problem, FF 70.0 fails to open at all. Error message is shown "Mozilla Crash Report" indicating FF vhas crashed, no details shown. FF 70.0 has been uninstalled and much earlier edition installed to match age of PC, again FF 39.0 fails to open and the same error message is shown. Any suggestions on how to open FF70.0, 39.0 or any version of Firefox with Mint19 as the operation system. Yhank you

System Compaq SR1500XX with AMD Sempror chip set. Original had WinXP 32 bit Operating System currently installed, Linux Mint 19 which comes with FF 70.0 Problem, FF 70.0 fails to open at all. Error message is shown "Mozilla Crash Report" indicating FF vhas crashed, no details shown. FF 70.0 has been uninstalled and much earlier edition installed to match age of PC, again FF 39.0 fails to open and the same error message is shown. Any suggestions on how to open FF70.0, 39.0 or any version of Firefox with Mint19 as the operation system. Yhank you

All Replies (2)

more options

Hi!, Chasmwish I think this article will be help you https://libre-software.net/how-to-install-firefox-on-ubuntu-linux-mint/

more options

Do you see messages in the terminal window if you launch Firefox via this window?

Any luck with starting Firefox in Safe Mode via the -safe-mode command line parameter?