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Flood of spam "Undelivered" emails

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  • 1 has this problem
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  • Last reply by christ1

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I'm getting many "Undeliverable - returned to sender" incoming emails, clearly spam. The text that it's claimed I sent out and it's claimed couldn't be delivered appears to be the acknowledgement message from the contact form on my website. That is, if someone fills in the contact form on my website, it sends them a "Thank you - I'll be in touch" message. This message I am getting sent to me as as undeliverable.

Clearly, I need to improve the spam protection on my website and I'm looking into that. My question here is, is there any way to get TB to check if it actually HAS send out an email, and so reject the false reports?

Many thanks

Andrew

I'm getting many "Undeliverable - returned to sender" incoming emails, clearly spam. The text that it's claimed I sent out and it's claimed couldn't be delivered appears to be the acknowledgement message from the contact form on my website. That is, if someone fills in the contact form on my website, it sends them a "Thank you - I'll be in touch" message. This message I am getting sent to me as as undeliverable. Clearly, I need to improve the spam protection on my website and I'm looking into that. My question here is, is there any way to get TB to check if it actually HAS send out an email, and so reject the false reports? Many thanks Andrew

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Most likely a spammer was using your email address as From: address in spam messages. What you receive are error messages from non-existing recipient email addresses. That's called backscatter. https://en.wikipedia.org/wiki/Backscatter_(email)

For the time being you can filter those messages to automatically delete them, or simply wait until it stops.

And be more careful about to whom you're handing out your email address.