Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot see email content from dreamhost after mid-Dec 2018, repairing folder locks of thunderbird

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by jet

more options

Win10, 68.4.2 (32-bit)

Starting 19 Dec 2019, I can no longer see the content of email from support@dreamhost.com. I can see the headers in the summary but the content pane is empty. If I save the message as a text file I can read the content.

So far it looks like all of my other email is displaying correctly, it's just email from dreamhost.com giving me problems. First I tried repairing the folders, then I tried moving all the messages to a new folder then repairing that folder. After each repair, Thunderbird hangs. I can move the pointer but I can't select any messages or menu commands.

Win10, 68.4.2 (32-bit) Starting 19 Dec 2019, I can no longer see the content of email from support@dreamhost.com. I can see the headers in the summary but the content pane is empty. If I save the message as a text file I can read the content. So far it looks like all of my other email is displaying correctly, it's just email from dreamhost.com giving me problems. First I tried repairing the folders, then I tried moving all the messages to a new folder then repairing that folder. After each repair, Thunderbird hangs. I can move the pointer but I can't select any messages or menu commands.

All Replies (1)

more options

If I open the saved .eml file with Thunderbird, it hangs for a few seconds, then displays the email.