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Problem with Backup, Thunderbird still wants me to create new account after copy the Backup files

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

novesori
novesori
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Hello,

Yesterday I installed new windows on my PC and made a Thunderbird Backup like described in the Support. Copied the whole Thunderbird Order in "Roaming", installed a fresh copy of Thunderbird, opened it, got directed to Profile Files, deleted the Thunderbird Order in "Roaming" and Copied the Backup files on the same place. After re-opening TB, it doesn't show any of my accounts and still wants me to open a new account.

I did this procedure like one year before with two computers without problems. I thought maybe I copied the backup wrong, went to my second computer, made a backup there too, but this doesn't work either.

Doesn't it work anymore with the new TB Version? Are the other methods to install a backup to a fresh installed TB? I still have a working Thunderbird Profile on my Work-PC, so make a new Backup for my Home-PC is not a problem.

Hope someone can help me here, thanks :-)

Hello, Yesterday I installed new windows on my PC and made a Thunderbird Backup like described in the Support. Copied the whole Thunderbird Order in "Roaming", installed a fresh copy of Thunderbird, opened it, got directed to Profile Files, deleted the Thunderbird Order in "Roaming" and Copied the Backup files on the same place. After re-opening TB, it doesn't show any of my accounts and still wants me to open a new account. I did this procedure like one year before with two computers without problems. I thought maybe I copied the backup wrong, went to my second computer, made a backup there too, but this doesn't work either. Doesn't it work anymore with the new TB Version? Are the other methods to install a backup to a fresh installed TB? I still have a working Thunderbird Profile on my Work-PC, so make a new Backup for my Home-PC is not a problem. Hope someone can help me here, thanks :-)

Chosen solution

I'm presuming you copied the backup 'Roaming'/'Thunderbird' folder into the 'Roaming' folder after deleting the default one. I'm presuming you did this whilst Thunderbird was closed.

First try this: Exit Thunderbird. Access Roaming/Thunderbird/Profiles/'profile name' folder delete the 'global-messages-db.sqlite' file. Restart Thunderbird.

If it does not work: Please try the info at this link: https://thunderbirdtweaks.blogspot.com/

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

I'm presuming you copied the backup 'Roaming'/'Thunderbird' folder into the 'Roaming' folder after deleting the default one. I'm presuming you did this whilst Thunderbird was closed.

First try this: Exit Thunderbird. Access Roaming/Thunderbird/Profiles/'profile name' folder delete the 'global-messages-db.sqlite' file. Restart Thunderbird.

If it does not work: Please try the info at this link: https://thunderbirdtweaks.blogspot.com/

novesori
novesori Question owner
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Hello Toad-Hall,

thank you very much. I solved my problem with your last link. It was enough to set the new imported profile as primary in the "about:profile" page. It was not mandatory the last time I did the backup, but it seems like it is with the new Thunderbird version.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Thanks for feedback. Good to hear you are up and running again.