This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All uploaded images turn white

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Scribe

Toastuy
Toastuy
more options

Hello,

So whenever I go to upload an image to any site. Twitter, Discord, whatever, my images turn white when uploaded. I've tried refreshing my Firefox, I've also tried uploading images on a different browser, which works. It's just Firefox.

Hello, So whenever I go to upload an image to any site. Twitter, Discord, whatever, my images turn white when uploaded. I've tried refreshing my Firefox, I've also tried uploading images on a different browser, which works. It's just Firefox.
Attached screenshots

All Replies (1)

Scribe
Scribe
more options

Hi, you have a number of Plugins that might be causing this so try setting the ones that you have installed to Never Activate. (3-bar menu > Add-ons > Plugins.)

Also try holding down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, restart Firefox, then disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox again; now if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

Note that you are using Firefox 68 and the latest version is 73, so you should consider updating. (3-bar menu > Options (General) > Firefox Updates.)

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!