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With the last update today, my mail browser and exe file is gone.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

adam.davidson
adam.davidson
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I restarted as Thunderbird said it needed too to finish the update. Once my computer restarted Thunderbird was gone. The exe folder is there, but empty. I tried to reload via Thundebirds download but that doesn't work either. Folder is still empty and no shortcut. I found where all my mail folders are, but no way to open thunderbird. What do I need to do?

I restarted as Thunderbird said it needed too to finish the update. Once my computer restarted Thunderbird was gone. The exe folder is there, but empty. I tried to reload via Thundebirds download but that doesn't work either. Folder is still empty and no shortcut. I found where all my mail folders are, but no way to open thunderbird. What do I need to do?

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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If you're on Windows XP, you won't be able to run a version later than 52, and shouldn't receive updates for 60 or 68, unless some other app is controlling updates. TB 52 can be downloaded here.

adam.davidson
adam.davidson Question owner
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Tried that, same thing. Ask once load if I want it to open, then nothing and the exe folder is still empty. do I need to uninstall what I have first?

sfhowes
sfhowes
  • Top 10 Contributor
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Uninstall all versions of TB and delete the TB folders in Program Files, reboot, and run the TB 52 installer. Uninstalling won't affect your data in the TB profile folder.