Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Data loss

more options

I want to recover my data: 1- Favorite / Bookmark 2- Passwords 3- Additions

The device was serviced and when installing firefox, registering my account and syncing my data is not restored

please help

I want to recover my data: 1- Favorite / Bookmark 2- Passwords 3- Additions The device was serviced and when installing firefox, registering my account and syncing my data is not restored please help

Chosen solution

I want to help quickly. I want my data as soon as possible .. I don't know why Firefox doesn't sync my data ?! I want a solution to my problem

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I want to help quickly. I want my data as soon as possible .. I don't know why Firefox doesn't sync my data ?! I want a solution to my problem