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Random crashes since 78.0.1 update

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

Lu
Lu
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Since upgrading to 78.0.1 and subsequently 78.0.2, Firefox crashes on some websites. I am unable to restore and have to close the tab. I have tried re-installing Firefox but no joy. Please is anyone experiencing any similar issues and have they found a fix?

Since upgrading to 78.0.1 and subsequently 78.0.2, Firefox crashes on some websites. I am unable to restore and have to close the tab. I have tried re-installing Firefox but no joy. Please is anyone experiencing any similar issues and have they found a fix?

All Replies (1)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>.
Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We
need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them.
Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see;
https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support