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Connection to server times out

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by christ1

oisin.kelly.wild
oisin.kelly.wild
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Hi

I'm running 78.6.0 (32-bit) on Win10 Home x64. Since updating from 78.5.1, I now receive the following error message: "Connection to server {my servername} timed out." This occurs when I move emails between IMAP folders, but not on send and receive. Is there a fix, or do I need to go back to 78.5.1? If so, how do I report the bug/issue?

Thanks

Oisin

Hi I'm running 78.6.0 (32-bit) on Win10 Home x64. Since updating from 78.5.1, I now receive the following error message: "Connection to server {my servername} timed out." This occurs when I move emails between IMAP folders, but not on send and receive. Is there a fix, or do I need to go back to 78.5.1? If so, how do I report the bug/issue? Thanks Oisin

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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You start by identifying the server. But it really sounds like it might be more an anti virus issue than a Thunderbird one. (some block every update)

oisin.kelly.wild
oisin.kelly.wild Question owner
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Hi Matt. I know what server it is - I just left this out of my post for privacy reasons. It's also not the anti-virus - I can turn this off and the problem persists. Thanks anyway. Oisin

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Try to start Windows in safe mode with networking enabled.

Does the problem go away?