This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

privacy.resist.fingerprinting resets to true when firefox restarts

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I use canvas blocker so I need privacy.resist.fingerprinting to be set to false. I have repeatedly set it to false in about:config and by editing prefs.json and every time I restart firefox it resets to true. I have done a clean install of firefox, turned off and deleted every add on, and tried using a new profile but it has not cleared the issue.

I use canvas blocker so I need privacy.resist.fingerprinting to be set to false. I have repeatedly set it to false in about:config and by editing prefs.json and every time I restart firefox it resets to true. I have done a clean install of firefox, turned off and deleted every add on, and tried using a new profile but it has not cleared the issue.

Chosen solution

I'm not sure what the issue was, but I was able to solve it by

1. Go to about:profiles and open the folder for both the root and local directories, then take a step back in each so you're in .../firefox/profiles/ and not the folder for a profile 2. Quit and uninstall Firefox 3. Uninstall Tor Browser 4. If any files are in the profile folders, delete them 5. Install Firefox

I haven't tried reinstalling Tor Browser to know for sure, but I suspect that may have played a role in the issue.

Read this answer in context 👍 0

All Replies (3)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Chosen Solution

I'm not sure what the issue was, but I was able to solve it by

1. Go to about:profiles and open the folder for both the root and local directories, then take a step back in each so you're in .../firefox/profiles/ and not the folder for a profile 2. Quit and uninstall Firefox 3. Uninstall Tor Browser 4. If any files are in the profile folders, delete them 5. Install Firefox

I haven't tried reinstalling Tor Browser to know for sure, but I suspect that may have played a role in the issue.

more options

That was very good work. Well Done.