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Firefox does not recognize microphone on onedrive.live.com

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

touchstone11
touchstone11
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I am trying to use the dictation feature on word (onedrive.live.com document). Firefox does not list the microphone, the webpage says I need to click on the locked icon (next to the URL). The microphone is not listed, in addition there is not a way to whitelist sites in the privacy settings.

There is no way to get the microphone working for the dictation feature in word on microsoft office online.

I am trying to use the dictation feature on word (onedrive.live.com document). Firefox does not list the microphone, the webpage says I need to click on the locked icon (next to the URL). The microphone is not listed, in addition there is not a way to whitelist sites in the privacy settings. There is no way to get the microphone working for the dictation feature in word on microsoft office online.

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Yes, I am able to replicate the issue in Win 7 and Linux. see screenshot.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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After turning off ETP and allowing the 3rd party cookies I get the issue, but different error message. see screenshot

Also found this, but the download is no longer there. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Followed the below instructions, even tried Win 10, but get the same error. Maybe someone from dev and can chime in.

https://support.microsoft.com/en-us/office/troubleshoot-dictation-issues-in-microsoft-365-for-the-web-5e69be5f-4357-43f0-a99a-ed903443cd9b?ui=en-us&rs=en-us&ad=us#ID0EABAAA=Firefox

Modified by jonzn4SUSE