This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird just started Error message: Sending of password for user xxx did not succeed

  • 2 replies
  • 2 have this problem
  • 67 views
  • Last reply by mackenrick

mackenrick
mackenrick
more options

I have three accounts using Tbird. The other two accounts are still working fine but I can no longer send or receive email from this account. When I start Tbird I get the other email but for this account I get this message:

Error with account 1234@pacbell.net Sending of password for user 1234@pacbell.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

When I try sending email from this account I get:

Login to server outbound.att.net with username 1234@pacbell.net failed

Please help. Thank you

I have three accounts using Tbird. The other two accounts are still working fine but I can no longer send or receive email from this account. When I start Tbird I get the other email but for this account I get this message: Error with account 1234@pacbell.net Sending of password for user 1234@pacbell.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. When I try sending email from this account I get: Login to server outbound.att.net with username 1234@pacbell.net failed Please help. Thank you

Chosen solution

Are you using secure mail keys for the accounts?

https://support.mozilla.org/en-US/questions/1330342

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

Are you using secure mail keys for the accounts?

https://support.mozilla.org/en-US/questions/1330342

https://www.att.com/support/article/dsl-high-speed/KM1010523/

mackenrick
mackenrick Question owner
more options

Thanks sfhowes, Yes I'm using Secure mail keys. I double checked to see if all my accounts were using secure mail keys and all of them were. I signed into the 1234 account online and also checked there and it showed I was using a secure mail key. After posting this question, I went back to this account and set up a new secure mail key on the chance it may have gotten corrupted. I can now send and receive email from the 1234 account so I guess that was the problem. Funny how things that work for years can just choose to go bad.