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Thunderbird outbound server password

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  • 1 has this problem
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  • Last reply by sfhowes

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I have Att.net mail and when I quit receiving emails, got a secure authentication key from ATT.net. I now receive emails but can't send because it's looking for a password. I don't have a password for outbound nor can I change whatever password I have. What can I do to send emails?

I have Att.net mail and when I quit receiving emails, got a secure authentication key from ATT.net. I now receive emails but can't send because it's looking for a password. I don't have a password for outbound nor can I change whatever password I have. What can I do to send emails?

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The outbound server should use the same key for a password as the incoming, if they have the same User Name (email address). Check that there are no passwords in Saved Passwords in Options/Privacy & Security, only the secure key.