This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

can not download stories to desktop in firefox

Mary
Mary
more options

whenever I try to download a story video to the desktop using Firefox and with the addons i have for video downloads and it says failed to load' everytime works with chrome and edge

whenever I try to download a story video to the desktop using Firefox and with the addons i have for video downloads and it says failed to load' everytime works with chrome and edge

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Hello Mary,

Can you provide the steps to replicate your issue?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

More details / let's continue here: https://support.mozilla.org/questions/1334849