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After refreshing, I now continually have to sign in everywhere?

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

yohejohn
yohejohn
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Hello,

I don't even know how to google this, but: I recently 'refreshed' Firefox (due to the sound stopping when I played videos) and now I keep having to sign in to all my regular sites, like gmail, twitter and Facebook, though NOT YouTube (had to sign to that a few times though, not sure what that's working now).

Firefox remembers my sign in info, and passwords, but I keep having to go through the sign in process.

With Twitter, every time I have to do this, I get a 'someone is signing in from a new device' message. Every time. I don't want them to think my account is getting hacked!

Plus, I would just like my Firefox to go back to before I had to refresh.

Please let this be an easy fix!

Thank you ahead of time!

John

Hello, I don't even know how to google this, but: I recently 'refreshed' Firefox (due to the sound stopping when I played videos) and now I keep having to sign in to all my regular sites, like gmail, twitter and Facebook, though NOT YouTube (had to sign to that a few times though, not sure what that's working now). Firefox remembers my sign in info, and passwords, but I keep having to go through the sign in process. With Twitter, every time I have to do this, I get a 'someone is signing in from a new device' message. Every time. I don't want them to think my account is getting hacked! Plus, I would just like my Firefox to go back to before I had to refresh. Please let this be an easy fix! Thank you ahead of time! John

All Replies (3)

longinthetooth
longinthetooth
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I have much the same problem.

After every Startup - Google, You Tube, etc, detects a user on a new device. I think it a wider issue than just Google.

AussieBroadband say it is probably a Cookie issue. IE, Firefox settings delete cookies at shut down, but Google apps use their cookies to identify devices. Hence with every start up and the dynamic addressing used by internet providers, Google, and I suspect other major providers, think it is a new device, and hence a possible scammer.

I don't know how true this might be? Nor whether there is anything Firefox can do?

But is a pain in the proverbial. It seems the choice is retain Cookies, or delete them and live with this?

FredMcD
FredMcD
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Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"