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Constant Browser Crashing

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

hbh54
hbh54
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Firefox has been constantly crashing the last few days. Sometimes the tab crashes but the window remains open, sometimes the entire window crashes. I followed the steps on the troubleshoot page (except for checking RAM errors) but everything is up to date. The browser also crashes when starting up Safe Mode. Here's the Report ID: bp-bf163db4-86a7-47ff-9804-215f30210508

Thanks

Firefox has been constantly crashing the last few days. Sometimes the tab crashes but the window remains open, sometimes the entire window crashes. I followed the steps on the troubleshoot page (except for checking RAM errors) but everything is up to date. The browser also crashes when starting up Safe Mode. Here's the Report ID: bp-bf163db4-86a7-47ff-9804-215f30210508 Thanks

All Replies (2)

FredMcD
FredMcD
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bp-bf163db4-86a7-47ff-9804-215f30210508 Signature: js::Nursery::collect

Uptime 0 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1295051 RESOLVED WORKSFORME Reliable GC crash

FredMcD
FredMcD
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About how long before the browser crashes? What were you doing at the time? surfing, watching a clip, reading something . . . .