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Unable to search - get 'Server Not Found'

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by ppingrey

ppingrey
ppingrey
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The search function is not working. I get a "Hmmm... we're having trouble finding that site. We can't connect to www.google.com" I've cleared the cache, refreshed Firefox, and now have installed that latest version of Firefox. I am able to go to any site for which I have the URL. And, I can go to Google Drive and Google Doc, and GMAIL, all Google products. Also, when I click on a link in an email, I get the same error message. I'm at a loss......

The search function is not working. I get a "Hmmm... we're having trouble finding that site. We can't connect to www.google.com" I've cleared the cache, refreshed Firefox, and now have installed that latest version of Firefox. I am able to go to any site for which I have the URL. And, I can go to Google Drive and Google Doc, and GMAIL, all Google products. Also, when I click on a link in an email, I get the same error message. I'm at a loss......
Attached screenshots

Chosen solution

Thanks. I finally unplugged my modem and restarted, problem solved. I thought, since I was able to connect to other websites that rebooting modem was not needed....... I was wrong. I can once again search with Google.

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

ppingrey
ppingrey Question owner
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Chosen Solution

Thanks. I finally unplugged my modem and restarted, problem solved. I thought, since I was able to connect to other websites that rebooting modem was not needed....... I was wrong. I can once again search with Google.