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Exchange email account disappeared

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  • 2 have this problem
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  • Last reply by ylyoshida

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My microsoft exchange email (using exquilla) account disappeared when updated to 9.1. How do I get it back? Or do I need to set it up again? Pay to exquilla again??

Thanks for your help.

Yutaka

My microsoft exchange email (using exquilla) account disappeared when updated to 9.1. How do I get it back? Or do I need to set it up again? Pay to exquilla again?? Thanks for your help. Yutaka

Chosen solution

Finally, it did resolve itself after 2 days. I also contacted Exquilla support and one of them said he had the same problem which resolved by itself after 9-10 hours and he didn't know how it happened...

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Perhaps, and most probably, you simply need to update the add-on, which should normally happen automatically on the next restart of Thunderbird.

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I restarted TB many times and also rebooted the computer but no change. Exquilla web site says it supports TB 68 and 78. So maybe it doesnt support TB91...

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Chosen Solution

Finally, it did resolve itself after 2 days. I also contacted Exquilla support and one of them said he had the same problem which resolved by itself after 9-10 hours and he didn't know how it happened...