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lockwise passwords empty

  • 1 reply
  • 2 have this problem
  • 22 views
  • Last reply by CMECb.ka

massarogregory
massarogregory
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hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

All Replies (1)

CMECb.ka
CMECb.ka
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Hi, I had the same issue recently. This answer - https://support.mozilla.org/en-US/questions/1275373 - helped:

1. I found the 'logins.json' file by search (mine is in the C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\h4jmihlz.default-release\). 2. Renamed in to 'logins.json.bak' (can also be moved/deleted). 3. Reopened FF. 4. Synced my FF profile again, which created the new 'logins.json', and now I can see the passwords in the Lockwise again!

Modified by CMECb.ka