Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using Firefox only. Had to format my laptop but forgotten to save my Saved bookmarks . Now reinstalled firefox but can't import my previously saved bookmarks.Please help.

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

more options

I am using Firefox only. Had to format my laptop but forgotten to save my Saved bookmarks . Now reinstalled firefox but can't import my previously saved bookmarks.Please help.

I am using Firefox only. Had to format my laptop but forgotten to save my Saved bookmarks . Now reinstalled firefox but can't import my previously saved bookmarks.Please help.

All Replies (1)

more options

How did you save the data?

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?