This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 91.3.2 cannot automatically print incoming email

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

hubertnsx
hubertnsx
more options

Sorry for I wasn't clear with what step I am using for the automatically print incoming email.

I had the below setting for helping to automatically print incoming email.

First of all, I am using the extensions "FiltaQuilla". I setup filters in Tools -> Message Filters Apply filters when both Manually Run and Getting New Mails with Filter before Junk Classication The filter criteria I had was matching Subject contains the key words, the action perform is print and mark as read.

It had been working ever since, but then this function started not work when the Thunderbird updated to 91.3.2.

Any idea what happen or how can I fix the issue so that I can trigger the auto print function again?

I did not change any setting at all, just simply not work after it updated to latest version of 91.3.2.

Thanks.

Sorry for I wasn't clear with what step I am using for the automatically print incoming email. I had the below setting for helping to automatically print incoming email. First of all, I am using the extensions "FiltaQuilla". I setup filters in Tools -> Message Filters Apply filters when both Manually Run and Getting New Mails with Filter before Junk Classication The filter criteria I had was matching Subject contains the key words, the action perform is print and mark as read. It had been working ever since, but then this function started not work when the Thunderbird updated to 91.3.2. Any idea what happen or how can I fix the issue so that I can trigger the auto print function again? I did not change any setting at all, just simply not work after it updated to latest version of 91.3.2. Thanks.

Modified by hubertnsx

All Replies (5)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

It would be helpful if you could explain the exact steps you are using.

But, if you want to print an email in the Thread pane list: Select the email so you can see it in either the Message Pane or a new Tab Menu app icon > Print OR just use 'Ctrl+P' opens the 'Print Preview' 'Destination' actually means choose printer. Check all settings are correct

Note : in right pane - scroll to bottom and you can choose to use 'Print using system dialog..' otherwise click on 'Print'


Please note: 'Print' / Ctrl+P always opens the 'Print Preview' window. 'Print' is no longer a separate thing from 'Print Preview'. It is now using the 'Firefox' code which has been modified for Thunderbird, but there are several improvement requests in the pipeline.

Modified by Toad-Hall

hubertnsx
hubertnsx Question owner
more options

Toad-Hall 提道
It would be helpful if you could explain the exact steps you are using. But, if you want to print an email in the Thread pane list: Select the email so you can see it in either the Message Pane or a new Tab Menu app icon > Print OR just use 'Ctrl+P' opens the 'Print Preview' 'Destination' actually means choose printer. Check all settings are correct Note : in right pane - scroll to bottom and you can choose to use 'Print using system dialog..' otherwise click on 'Print' Please note: 'Print' / Ctrl+P always opens the 'Print Preview' window. 'Print' is no longer a separate thing from 'Print Preview'. It is now using the 'Firefox' code which has been modified for Thunderbird, but there are several improvement requests in the pipeline.

I don't have any problem with normal printing, I can click and print the e-mail, it is the problem where it cannot automatically print my incoming e-mail although I had the filter and action function on same as previous.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :cannot automatically print my incoming e-mail although I had the filter and action function on same as previous.

Thunderbird 'Message Filter' does not have a filter Action to Print.

This means you must have been using an addon in order to accomplish this. Perhaps the addon you have installed is not up to date. There are two that I can think of which offer that option if set up.

Filtaquilla version 3.2 Works with Thunderbird 74.0 - 92.0a1 https://addons.thunderbird.net/en-us/thunderbird/addon/filtaquilla/

Printing Tools NG version 2.061 Works with Thunderbird 68.0 - 90.0 Author says: New 78 Update with compatibility for 89 Note: NOT COMPATIBLE With 9X.X yet - working on it https://addons.thunderbird.net/en-US/thunderbird/addon/printingtools-ng/

hubertnsx
hubertnsx Question owner
more options

If that is the case, is it possible to downgrade thunderbird to version 90 or below while my current version is 91.3.2? Or I had to uninstall everything and try to find previous version to download and install it?

sfhowes
sfhowes
  • Top 10 Contributor
more options

The Print action in FiltaQuilla 3.2 doesn't work in TB 91, but the developer is aware of this:

https://github.com/RealRaven2000/FiltaQuilla/issues/130

If you need this feature right now, I would install TB 78 to a separate directory, and after installation, not run it, but launch the Profile Manager by opening a Run window (Winkey+R) and entering

<path to TB 78>thunderbird.exe -p

then creating a new profile. Seems complicated, but this will keep the 78 and 91 setups and profiles separate and avoid any compatibility issues.