Loss of passwords
Hi Folks - am using an iMac Retina 2019 - have updated to Monterey Version 12.1 but it seems my Firefox log ins have disappeared - the Safari ones have remained - any suggestions? Best wishes. Dave
Chosen solution
Hi Folks
thanks for your response; I've actually restored most of the passwords manually - I'm not that good with IT and have no idea why the upgrade from Big Sur to Monterey should have destroyed the passwords in Firefox - the Safari ones were unaffected.
Once again, many thanks for your response.
Best wishes
Dave
Read this answer in context 👍 0All Replies (2)
Any idea what happen? Are you using a password manager other than what came with the browser?
Start Firefox using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Chosen Solution
Hi Folks
thanks for your response; I've actually restored most of the passwords manually - I'm not that good with IT and have no idea why the upgrade from Big Sur to Monterey should have destroyed the passwords in Firefox - the Safari ones were unaffected.
Once again, many thanks for your response.
Best wishes
Dave