This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't remove Primary Password from Firefox

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

nikolaipatricknp
nikolaipatricknp
more options

Hi, I have a primary password set on my browser. Recently, I have found that I no longer need it because I don't store logins and passwords in Firefox anymore on any of my synced devices. But when I go to about:preferences#privacy , scroll down to the section about logins and passwords, uncheck the box that toggles the primary password on and off, the box still stays checked after entering my primary password to confirm. I'm sure my password is correct, as I wouldn't be able to login to my sync settings otherwise.

So why can't I disable my primary password? Is this some kind of bug?

Hi, I have a primary password set on my browser. Recently, I have found that I no longer need it because I don't store logins and passwords in Firefox anymore on any of my synced devices. But when I go to about:preferences#privacy , scroll down to the section about logins and passwords, uncheck the box that toggles the primary password on and off, the box still stays checked after entering my primary password to confirm. I'm sure my password is correct, as I wouldn't be able to login to my sync settings otherwise. So why can't I disable my primary password? Is this some kind of bug?

All Replies (2)

Terry
Terry
more options

You have to remove the selection of the other main box.

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins#w_disable-the-firefox-password-management-feature

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to change the Primary Password and leave the new password field(s) blank ?

You can also remove key4.db in the profile folder to remove the PP and possibly remove logins.json to remove saved logins.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).