This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded files open in same tab in Whatsapp web

  • 2 replies
  • 2 have this problem
  • 37 views
  • Last reply by Terry

more options

Hey, with the latest firefox update I have a problem dowloading pdf files from Whatsapp web. When downloading the pdf it automatically opens up in the same tab, effectively closing whatsapp web. Very annoying, especially when im trying to look at multiple files send in the chat, because every time i need to open whatsapp web again. Instead of opening the file in the same tab I would like it to open either in a new tab or a new window but can't find any settings option that would allow me to do so.

Hey, with the latest firefox update I have a problem dowloading pdf files from Whatsapp web. When downloading the pdf it automatically opens up in the same tab, effectively closing whatsapp web. Very annoying, especially when im trying to look at multiple files send in the chat, because every time i need to open whatsapp web again. Instead of opening the file in the same tab I would like it to open either in a new tab or a new window but can't find any settings option that would allow me to do so.

All Replies (2)

more options

This may be the same issue as https://bugzilla.mozilla.org/show_bug.cgi?id=1758962 Can you right-click a link and get the option to open in a new tab?

more options

You may be the same person who posted on Reddit. The solution mentioned there is to NOT choose (under Applications) Always open in Firefox but instead choose Always Ask.