This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Empty the junk folder, delete those messages from the All Mail folder, too.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Stans

rbarker8x101
rbarker8x101
more options

When I empty the junk folder, I'd like it to delete those messages from the All Mail folder, too. How can I accomplish that? (Other than opening the All Mail folder, and using tools to delete mail marked as spam.)

Thanks.

When I empty the junk folder, I'd like it to delete those messages from the All Mail folder, too. How can I accomplish that? (Other than opening the All Mail folder, and using tools to delete mail marked as spam.) Thanks.

All Replies (3)

Stans
Stans
more options

Are the junk messages marked as junk by the Gmail server, or are they marked as junk by Thunderbird? In Account Settings → Junk Settings, I have configured Thunderbird to move junk messages to that account's Spam folder. When I mark a message as junk in Thunderbird, it gets moved to that Spam/Junk folder and no other copy is left in that account's All Mail folder, so when I empty Junk, they are gone for good.

rbarker8x101
rbarker8x101 Question owner
more options

Thanks, but that doesn't solve my problem. I have a similar configuration. I'm not sure if it is Thunderbird placing the messages in the junk folder, or Gmail, but I still get stuff in both junk and spam, the latter not being downloaded by default. If I mark a message as spam, it goes to junk, but doesn't get deleted from All Mail when I empty junk. I still have to open the All Mail folder and use tools to delete all messages marked as junk.

Stans
Stans
more options

One other setting to change is what should happen when you delete a message in Tbird. Open Account Settings > Server Settings > When I delete a message > Move it to > that Gmail account's Bin/Trash folder.