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hoe do I use my recovery key

  • 1 reply
  • 1 has this problem
  • 27 views
  • Last reply by CraigS26

brotherzha
brotherzha
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I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key

Thanks

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key Thanks

All Replies (1)

CraigS26
CraigS26
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I did a Search for - Use of Firefox Recovery Key -- and in 3 seconds (Vs wait for answer here) = https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys