Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will hang sometimes when loading certain pages on the recent release version! Before it didn't happen

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by Terry

more options

Firefox will hang sometimes when loading some pages on the recent release version!

It will hang forever and only thing can do is to use task manager to remove it!

After that, if you load this page, this issue still happened!

The only thing can do is to uninstall firefox!

For example this page : https://tw.news.yahoo.com/%E7%9B%B4%E6%92%AD%EF%BC%8F%E7%A2%BA%E8%A8%BA%E6%95%B8%E9%99%8D%E7%96%AB%E6%83%85%E9%AB%98%E5%B3%B0%E5%B7%B2%E9%81%8E%EF%BC%9F%E9%99%B3%E6%99%82%E4%B8%AD%E4%B8%8B%E5%8D%88-2-%E6%99%82%E8%AA%AA%E6%98%8E-022552183.html

Firefox will hang sometimes when loading some pages on the recent release version! It will hang forever and only thing can do is to use task manager to remove it! After that, if you load this page, this issue still happened! The only thing can do is to uninstall firefox! For example this page : https://tw.news.yahoo.com/%E7%9B%B4%E6%92%AD%EF%BC%8F%E7%A2%BA%E8%A8%BA%E6%95%B8%E9%99%8D%E7%96%AB%E6%83%85%E9%AB%98%E5%B3%B0%E5%B7%B2%E9%81%8E%EF%BC%9F%E9%99%B3%E6%99%82%E4%B8%AD%E4%B8%8B%E5%8D%88-2-%E6%99%82%E8%AA%AA%E6%98%8E-022552183.html
Attached screenshots

All Replies (2)

more options

hsnuthomas said

Firefox will hang sometimes when loading some pages on the recent release version! It will hang forever and only thing can do is to use task manager to remove it! After that, if you load this page, this issue still happened! The only thing can do is to uninstall firefox! For example this page : https://tw.news.yahoo.com/%E7%9B%B4%E6%92%AD%EF%BC%8F%E7%A2%BA%E8%A8%BA%E6%95%B8%E9%99%8D%E7%96%AB%E6%83%85%E9%AB%98%E5%B3%B0%E5%B7%B2%E9%81%8E%EF%BC%9F%E9%99%B3%E6%99%82%E4%B8%AD%E4%B8%8B%E5%8D%88-2-%E6%99%82%E8%AA%AA%E6%98%8E-022552183.html


Chrome and Edge worked fine!

more options

The problem is more likely to be caused by other software or your profile than by Firefox itself. If you have visited the site previously without issue, try clearing cookies and site data and clearing the cache. If you do the first, you will have to log in again.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Modified by Terry