This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Freezes on Amazon.com and other sites

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

more options

Every time I'm on Amazon.com, Firefox will freeze and become unresponsive. I've disabled Hardware Acceleration, disabled all add-ons, did a refresh, and a full uninstall and reinstall(deleting all files, including profiles) and nothing seems to fix the problem.

Every time I'm on Amazon.com, Firefox will freeze and become unresponsive. I've disabled Hardware Acceleration, disabled all add-ons, did a refresh, and a full uninstall and reinstall(deleting all files, including profiles) and nothing seems to fix the problem.

All Replies (1)

more options

As a test... Create another windows account and use Firefox with no profile under that new account for sometime to see if it hangs. I would blame 102, but I've had the Dev version also hang.

Modified by jonzn4SUSE