This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since I updated Firefox 103.0.2 64 Bit Linux Mint Videos Hanging

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by jonzn4SUSE

RaymondTheBrave
RaymondTheBrave
more options

Hi Support,

Since my Linux Mint System updated Firefox to 103.0.2 certain websites will not play videos seemingly because Firefox or Adblocker is stopping the website from getting/using cookies for adverts.

Websites like YouTube, https://www.gbnews.uk/watchlive and channle4.com will not play or hang at times. The Youtube videos in question are ones that have adverts switched on as videos with no adverts run fine.

I am using Microsoft Edge as well and it play all the videos with no problems.

I am running the Linux Mint 20.3

Thanks Raymond

Hi Support, Since my Linux Mint System updated Firefox to 103.0.2 certain websites will not play videos seemingly because Firefox or Adblocker is stopping the website from getting/using cookies for adverts. Websites like YouTube, https://www.gbnews.uk/watchlive and channle4.com will not play or hang at times. The Youtube videos in question are ones that have adverts switched on as videos with no adverts run fine. I am using Microsoft Edge as well and it play all the videos with no problems. I am running the Linux Mint 20.3 Thanks Raymond

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Also try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Are you in X11 or Wayland?


Operating System: openSUSE Tumbleweed 20220823 KDE Plasma Version: 5.25.4 KDE Frameworks Version: 5.97.0 Qt Version: 5.15.5 Kernel Version: 5.19.2-1-default (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics 4600 Manufacturer: Hewlett-Packard Product Name: HP ZBook 17 G2