This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Screenshot Tool Missing!

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

JMC
JMC
more options

Hi! I've been using Firefox's own screenshot tool and I'm loving it. However, it seems missing now :( Already tried finding it on the 'Customize toolbar' interface to no avail., and it's not appearing either on the right-click context menu. I really like this feature 'cuz I can directly download my screenshots. Is there any other workaround to turn this feature on? Pls just bring it back thank you.

Hi! I've been using Firefox's own screenshot tool and I'm loving it. However, it seems missing now :( Already tried finding it on the 'Customize toolbar' interface to no avail., and it's not appearing either on the right-click context menu. I really like this feature 'cuz I can directly download my screenshots. Is there any other workaround to turn this feature on? Pls just bring it back thank you.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Screenshots isn't disabled.

You can check these prefs on the about:config page (both should be false).

  • extensions.screenshots.disabled = false
  • screenshots.browser.component.enabled = false

Taking screenshots can also be disabled via a policy (see about:policies).

You can open the about:config page via the location/address bar. On the warning page, you can click "Accept the Risk and Continue" to open about:config.