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Yahoo Mail

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by cor-el

reillybonchien
reillybonchien
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After the latest version of Fire Fox was installed, my yahoo email no longer works as before. Emails show up and can be read but that's all. Can't delete, reply to, access contacts, settings etc. Basically everything along that line of functions is inop. When using MS Edge to access yahoo mail everything is fine. And, everything was fine with the previous version of Fire Fox. Can I go back to that previous version or can this be fixed?

Thanks for your help.....

After the latest version of Fire Fox was installed, my yahoo email no longer works as before. Emails show up and can be read but that's all. Can't delete, reply to, access contacts, settings etc. Basically everything along that line of functions is inop. When using MS Edge to access yahoo mail everything is fine. And, everything was fine with the previous version of Fire Fox. Can I go back to that previous version or can this be fixed? Thanks for your help.....

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Did you try Firefox in Safe Mode? I have no issue with my yahoo account. see screenshot I recommend you run multiple versions of Firefox for testing and to have your data in more than one place in case an update goes BOOM.  ;-)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window