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Surface Pro 8 recently had No Synced Logins Found while other devices do not have this issue

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  • Last reply by Raymond Ng

Raymond Ng
Raymond Ng
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I have 2 Windows devices, Surface Pro 8 & a Lenovo Legend, both almost identical Windows 11 build and same FF version(V110.0).

Only about 2 weeks ago, I started noticing these odd things on the Surface Pro 8 : - When first launch, FF window will open, and shuts down immediately. Second launch OK. - Few days ago, pw sync started to fail completely with the message "No synced Logins Found" when I go to the password screen.

I checked into my FF account and it tells me the both devices are signed-in.

Tried clicking on Sync in Levono as well as the Surface - no effect.

My Sync settings sync all syncable items.

Any user with Surface Pro 8 (running the latest Win 11 Update) has this problem? My Lenovo machine running FF normally.

Thank you.

I have 2 Windows devices, Surface Pro 8 & a Lenovo Legend, both almost identical Windows 11 build and same FF version(V110.0). Only about 2 weeks ago, I started noticing these odd things on the Surface Pro 8 : - When first launch, FF window will open, and shuts down immediately. Second launch OK. - Few days ago, pw sync started to fail completely with the message "No synced Logins Found" when I go to the password screen. I checked into my FF account and it tells me the both devices are signed-in. Tried clicking on Sync in Levono as well as the Surface - no effect. My Sync settings sync all syncable items. Any user with Surface Pro 8 (running the latest Win 11 Update) has this problem? My Lenovo machine running FF normally. Thank you.

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Raymond Ng
Raymond Ng Question owner
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After disabling sync on the Surface Pro for a few days since 19/Feb, the above problems have gone away. Huray!