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secure connecdtion fails for ALL financial sites

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  • Last reply by cor-el

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Recently, Firefox cannot establish a secure connection to any financial sites I frequently visit. This includes Wells Fargo, Citibank, Synchronicity, and Fidelity. I don't need help reading what a secure connection failure notice means. I've read it ad there is no help for how to solve it, except to contact the website owner. Since this effects all financial sites I've tried, I don't see how the sites could be the problem or it would be a massive problem and I would be able to find solutions via google search.

The problem is about 1 to 2 weeks old.

I have cleared my browser cookies and cache, as much as i hate to do that, because all my saved other site log-ins are wiped. But I've done it. I'm on the latest version of Firefox. I've turned off my Norton Firewall.

I also cannot connect via Chrome, or Edge. Edge just loaded a second authentication page for Wells Fargo asking my to verify my identity, but the page is blank except for the page name and the company logo. Same thing just happened in the Firefox browser. I can't verify my identity because the page doesn't contain the method to verify. It's blank.

I've also tried requiring SSL in Firefox for all sites.

I'm not finding anything on the web about Norton security creating this problem recently either.

Recently, Firefox cannot establish a secure connection to any financial sites I frequently visit. This includes Wells Fargo, Citibank, Synchronicity, and Fidelity. I don't need help reading what a secure connection failure notice means. I've read it ad there is no help for how to solve it, except to contact the website owner. Since this effects all financial sites I've tried, I don't see how the sites could be the problem or it would be a massive problem and I would be able to find solutions via google search. The problem is about 1 to 2 weeks old. I have cleared my browser cookies and cache, as much as i hate to do that, because all my saved other site log-ins are wiped. But I've done it. I'm on the latest version of Firefox. I've turned off my Norton Firewall. I also cannot connect via Chrome, or Edge. Edge just loaded a second authentication page for Wells Fargo asking my to verify my identity, but the page is blank except for the page name and the company logo. Same thing just happened in the Firefox browser. I can't verify my identity because the page doesn't contain the method to verify. It's blank. I've also tried requiring SSL in Firefox for all sites. I'm not finding anything on the web about Norton security creating this problem recently either.

All Replies (1)

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You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

You can do a malware scan just to be sure.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.