This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't access newsmax.com with Firefox developer ediotion browser.

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

rljasmer
rljasmer
more options

Just wondering why I can't access www.newsmax.com with Firefox. I have no problem with other browsers.

This is the message I get: Network Protocol Error

An error occurred during a connection to www.newsmax.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected. 

   Please contact the website owners to inform them of this problem.
Just wondering why I can't access www.newsmax.com with Firefox. I have no problem with other browsers. This is the message I get: Network Protocol Error An error occurred during a connection to www.newsmax.com. The page you are trying to view cannot be shown because an error in the network protocol was detected. Please contact the website owners to inform them of this problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose, make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website, data for that website will be saved once again.