This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A Secure Connection Failed error

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by zeroknight

more options

I receive the following message when going to nba.com (just nba.com, no videos, etc)

"A Secure Connection Failed error page will include a description of the error and a Try Again button. There is no option to add a security exception to bypass this type of error."

This (There is no option) means that I have to quit using Firefox?

I receive the following message when going to nba.com (just nba.com, no videos, etc) "A Secure Connection Failed error page will include a description of the error and a Try Again button. There is no option to add a security exception to bypass this type of error." This (There is no option) means that I have to quit using Firefox?

All Replies (3)

more options

It works for me. Does it still happen in Troubleshoot Mode?

more options

Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".