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Thunderbird 115, email import from Outlook, immediately says "No Profile Found"

  • 3 replies
  • 2 have this problem
  • 57 views
  • Last reply by sfhowes

Leonard25
Leonard25
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I'm trying to migrate old messages (stored under pop) in an outlook .pst.

choosing Tools, Import, then selecting Import from Outlook, immediately gives a "No Profile Found" above the import tool.

I'm not even clear if this is referring to a Thunderbird profile, an outlook profile, or possibly a file in an import directly somewhere?

anyone have suggestions?

I'm trying to migrate old messages (stored under pop) in an outlook .pst. choosing Tools, Import, then selecting Import from Outlook, immediately gives a "No Profile Found" above the import tool. I'm not even clear if this is referring to a Thunderbird profile, an outlook profile, or possibly a file in an import directly somewhere? anyone have suggestions?

All Replies (3)

david
david
  • Top 10 Contributor
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Thunderbird is looking to find Outlook installed on the PC. That is the only import supported for Outlook.

Leonard25
Leonard25 Question owner
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Yes, Outlook is installed and the default email program at the moment on this windows 10 computer. I can also locate the .pst file

So that is not it.

sfhowes
sfhowes
  • Top 25 Contributor
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See https://support.mozilla.org/en-US/questions/1431472