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Cant send mails anymore // SMTP // Authentification set up properly

  • 4 replies
  • 0 have this problem
  • Last reply by lycrid

lycrid
lycrid
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Since yesterday I can't send e-mails anymore from my strato mail connected to Thunderbird.

I get this notification that I have to set the authentification method but everything is correct and has been working for a long time.

I am using the right port, the right address, password set to normal, SSL/TLS.

It's exactly like what it wants me to do so this error notification doesn't help at all. :S

Any ideas?

Kind regards, Nick

Since yesterday I can't send e-mails anymore from my strato mail connected to Thunderbird. I get this notification that I have to set the authentification method but everything is correct and has been working for a long time. I am using the right port, the right address, password set to normal, SSL/TLS. It's exactly like what it wants me to do so this error notification doesn't help at all. :S Any ideas? Kind regards, Nick

Chosen solution

The password was set to encrypted in the SMTP server settings and had to be normal.

I don't know why it worked for months or changed suddenly.

Thank you! <3

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All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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How about you post the settings you are using in your outgoing server (SMTP) in account settings.

What is the exact error message? Verbatim please, as what you have posted does not sound complete..

Helpful?

lycrid
lycrid Question owner
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Hey Matt,

here is a screenshot of them both:

Helpful?

david
david
  • Top 10 Contributor
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That's the input setting. Please post the SMTP server settings.

Helpful?

lycrid
lycrid Question owner
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Chosen Solution

The password was set to encrypted in the SMTP server settings and had to be normal.

I don't know why it worked for months or changed suddenly.

Thank you! <3

Helpful?

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