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firefox keeps crashing

  • 2 replies
  • 0 have this problem
  • Last reply by mapgroves

mapgroves
mapgroves
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I recently updated to 129.01 (64bit). Now Firefox keeps crashing, especially when I am trying to fill out an online form. Does anyone else have this issue? Any suggestions on how to resolve?

I recently updated to 129.01 (64bit). Now Firefox keeps crashing, especially when I am trying to fill out an online form. Does anyone else have this issue? Any suggestions on how to resolve?

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

Helpful?

mapgroves
mapgroves Question owner
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bp-889ae4b4-ebf2-4b56-a0a8-778de0240820 8/20/2024, 9:16 AM View bp-9ffbe2b0-d0ed-4fb4-8eb1-f94530240820 8/20/2024, 9:16 AM View bp-225758b5-5c38-4b6e-96e4-10d950240820 8/20/2024, 9:16 AM View bp-838b7ad0-7bed-4a19-9971-b3ac70240820 8/20/2024, 9:16 AM View bp-4ecabec1-8117-4659-a6be-28d3c0240820 8/20/2024, 9:16 AM View

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