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Message filter from one email account to another deletes body of text when received in second email account. (OWL)

  • 1 reply
  • 0 have this problem
  • Last reply by Matt

paul646
paul646
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Hi, I use Thunderbird as an email client from Office 365. Thunderbird requires OWL to work with 365 and it is installed and working.

I have an email account associated with my website. "Sales@" Thunderbird filters the message on arrival and sends it to "Paul@" When receiving into "Paul@" the body of the email is blank. (only certain emails. not all). This has only just begun in the past 2 weeks. Because the message is moved in Thunderbird, there isn't a copy of it in 365.

Please see Attached image of errors from Ctrl+Shift+J.

Thanks, Paul.

Hi, I use Thunderbird as an email client from Office 365. Thunderbird requires OWL to work with 365 and it is installed and working. I have an email account associated with my website. "Sales@" Thunderbird filters the message on arrival and sends it to "Paul@" When receiving into "Paul@" the body of the email is blank. (only certain emails. not all). This has only just begun in the past 2 weeks. Because the message is moved in Thunderbird, there isn't a copy of it in 365. Please see Attached image of errors from Ctrl+Shift+J. Thanks, Paul.
Attached screenshots

Modified by Wayne Mery

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Have you contacted the OWL author for support?

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