Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to insert a file from current explorer file document to a online web page for a doctor but instead see old Explorer data and message that shows 'Firefox symbol with note file upload'.

  • 2 replies
  • 0 have this problem
  • Last reply by cor-el

more options

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

Modified by NoahSUMO

All Replies (2)

more options

It's hard to help with something we cannot see. Can you post a screenshot showing the issue? Does it happen with other sites like trying to attach a doc from your computer to an email?

Helpful?

more options

Please do not create multiple threads about your issue with inserting a file on a web page, keep the discussion in one this thread. I will lock the others threads, the first thread has some screenshots.


  • /questions/1474227 explorer problems :: frogbadhairday [Nov 13 2024 10:12:35]
  • /questions/1474037 file explorer not displaying correct data when I try to attach a document to a online web page I'm sending to a doctor. When I click on attach in message the computer screen displays firefox file upload with incorrect data. :: frogbadhairday [Nov 12 2024 06:46:41]
  • /questions/1473580 old file explorer being displayed under 'tab at top of sceen with firefox upload tag' when trying to insert a file into a web page going to Doctor using Epic my chart. The page should have been file exployer with the latest data. :: frogbadhairday [Nov 9 2024 11:29:40]
  • /questions/1473429 file explorer being overlayed by firefox upload when trying to insert a file into a web message :: frogbadhairday [Nov 8 2024 06:13:28]
  • /questions/1473334 firefox :: frogbadhairday [Nov 7 2024 17:34:27]
  • /questions/1473269 insert file from file explorer to john hopkins but when click message to insert on it showes firefox upload with old data and does not show file explorer with current files. I do not understand why this is being done? :: frogbadhairday [Nov 7 2024 09:02:21]
  • /questions/1473227 firefox upload coming up when trying to insert file (document) in web John Hopkins :: frogbadhairday [Nov 7 2024 05:59:43]

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.