This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird won't load, only cycles

more options

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

All Replies (3)

more options

screen shot of page when cycling

Helpful?

more options

Hi,

Can you close that tab and select the tab with your inbox?

Rick

Helpful?

more options

it just cycles, and I can't click on anything . I can't even click the x to get out of it, I have to manually close it and it says reporting error to microsoft

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.